Frequently Asked Questions
We’ve compiled a list of our most frequently asked questions to help you better understand INTACT and learn how to best incorporate INTACT into your hair care regimen.
Have a question that isn’t listed? Feel free to contact our customer service at 949.706.9880 or submit the question to email@example.com.
Apply INTACT to dry scalp in sections, running the applicator tip along the scalp and squeezing to release product. Massage into scalp to evenly distribute 5mL per application, using the measurement lines on the bottle as a guide. Let product stand for a least 10 minutes. Shampoo, condition and style per usual. Remember to twist cap closed after each use and store away from sunlight.
INTACT can be left on as long as needed to help protect your hair during mechanical stress or routine hair services at home or in the salon. For example, if you are having a color, cut and blow out at a salon, INTACT can be applied 10 minutes before your services start and left on while your stylist applies color. INTACT can stay on your scalp while your color processes, then will be washed out. The benefits will last hours while you have your hair combed out, cut, blow dried and styled – offering you continued protection to help minimize hair fall.
The dispensing nozzle on INTACT is a twist cap. Simply turn the nozzle counter clockwise to open and twist nozzle clockwise to close.
INTACT has the consistency of a serum and can feel tacky if left on the scalp without eventually washing or rinsing it out. It is best to apply INTACT and leave it on the scalp for at least 10 minutes BEFORE you wash your hair at home, then follow with routine care and styling. The benefits of INTACT will last hours so you can wash, detangle, blow dry and style with confidence.
No. INTACT is not a hair detangler. INTACT is a pre-treatment that is meant to be applied to the scalp prior to washing, brushing, blow-drying and styling as a means to help protect the hair from the tension and pulling that may cause hair fall. INTACT is also recommended for use before professional salon services like color/chemical services, cut and blow-outs, extension installation and removal, etc.
No, INTACT is a pre-treatment, rinse-out application meant for use PRIOR to washing and styling hair. While it is not intended as a styling aid, some users have reported their hair has more volume and lift after using INTACT.
INTACT works best when it is left on for at least 10 minutes for full activation. If you leave it on for less time, it may not work as well and results may vary. To help pass the time, you can give yourself a nice scalp massage to thoroughly distribute the product or you can apply then brush your teeth, wash your face, or even enjoy a cup of coffee! The time passes quickly and the benefits last for hours.
Yes, INTACT can be used every day. Your frequency of usage will depend on how often you wash your hair.
Yes. INTACT works on all hair types as well as color or chemically treated hair and can be used by those who wear hair extensions to protect during installation and removal.
INTACT was developed by a team of dermatologists and scientist and the safety of INTACT has been demonstrated in multiple studies conducted by independent research laboratories. INTACT has been shown in these tests to be safe in adult study subjects. However, none of the study subjects were pregnant or breastfeeding. While we have no scientific reason to believe that INTACT poses a safety risk, as a precaution, we advise you consult your physician if you are pregnant or breastfeeding prior to using INTACT.
No, INTACT will not interfere with processing. INTACT is compatible with any color/highlighting/bleaching application.
Yes, INTACT can be used with any chemical service such as Keratin Straightening. INTACT is a great tool to use to provide protection while hair is undergoing mechanical stress of tension, pulling, washing, combing, flat-ironing, etc.
As with any beauty product, if you have sensitivity or are prone to irritation or allergic reactions, it is best to conduct a patch test. Apply INTACT to the inner elbow and let stand for 10 minutes, then rinse. Wait 24 hours to see if you experience any abnormal sensitivity or reaction. Discontinue use if irritation occurs.
No, INTACT will not interfere with color application and processing. INTACT is compatible with any color/highlighting/bleaching application.
It is best to consult your physician if you have a hair loss condition prior to using INTACT. INTACT is a cosmetic and not meant to cure, treat or mitigate any disease. INTACT is designed to minimize hair fall during routine hair care practices like washing, brushing, blow-drying and styling or during in-salon services like color, cut, styling, etc.
It is best to consult your physician if you have a hair loss condition prior to using INTACT. INTACT is a cosmetic and not meant to cure, treat or mitigate any disease. INTACT is designed to minimize hair fall during mechanical stress of routine hair care practices like washing, brushing, blow-drying and styling or during in-salon services like color, cut, styling, etc.
Yes, INTACT can be used if you wear extensions. INTACT can be applied to the scalp to help minimize hair shedding while washing, drying and styling extensions. INTACT is recommended for use prior to both installing and removing extensions as it helps to defend hair against pulling and tension. Please note: INTACT cannot stop hair’s normal shedding and you will still see evidence of hair loss/hair shedding on the tapes, however, INTACT can help reduce excessive hair shedding at the time it’s most vulnerable during installation and removal.
No, INTACT will not interfere with the tape adhesive of tape-in extensions. INTACT can be applied to the scalp prior to washing hair that has extensions to help minimize hair shedding while washing, drying and styling extensions.
Yes, INTACT can be used by men and is a great tool to help protect hair during routine washing and styling – especially for men with longer hair or those who use heat tools or blow dryers.
No, INTACT is not meant to cure, prevent or mitigate hair loss and does not impact hair’s natural cycle. INTACT helps defend hair’s integrity and temporarily reinforce the hair matrix to help reduce hair shedding specifically at the times it is put under excessive stress, tension or pulling during routine at-home styling and in-salon services.
No, INTACT does not grow hair nor does it impact the hair’s natural growth cycle. INTACT helps defend hair’s integrity and temporarily reinforce the hair matrix to help reduce hair shedding specifically at the times it is put under excessive stress, tension or pulling during routine at-home styling and in-salon services.